Audit VoIP & Communications Start Audit ↓ What Type Of Phone System Does Your Business Currently Use?What Type Of Phone System Does Your Business Currently Use?A Cloud-Based VoIP System (E.g. 3CX, RingCentral, Teams Calling)A Traditional On-Premise Phone SystemMobile Phones OnlyNot Sure How Reliable Is Your Current Phone System (Call Quality, Downtime, Etc.)?How Reliable Is Your Current Phone System (Call Quality, Downtime, Etc.)?Very Reliable — No Issues At AllMostly Reliable — Occasional IssuesOften Unreliable Or GlitchyNot Sure Can Your Staff Easily Make And Receive Calls When Working Remotely?Can Your Staff Easily Make And Receive Calls When Working Remotely?Yes — Fully Set Up For Remote UsePartially — Some Can, Some Can’tNo — Only Works In The OfficeNot Sure How Flexible Is Your Current Phone System For Adding Or Removing Users?How Flexible Is Your Current Phone System For Adding Or Removing Users?Very Flexible — We Can Scale Up Or Down AnytimeSomewhat Flexible — But It’s Manual Or SlowNot Flexible — We Need Support To Make ChangesI Don’t Know Do You Use Any Features Like Call Recording, Voicemail-To-Email, Or Call Routing?Do You Use Any Features Like Call Recording, Voicemail-To-Email, Or Call Routing?Yes — We Use Several Advanced FeaturesA Few Basic FeaturesNo — Just Standard CallingNot Sure What’s Available Who Manages Your Business Phone System?Who Manages Your Business Phone System?An Internal IT Or Telecoms TeamAn External Provider Or MSPA Mix Of BothNo One Manages It Actively Do You Know If Your Phone System Is Cost-Efficient For Your Current Needs?Do You Know If Your Phone System Is Cost-Efficient For Your Current Needs?Yes — We Regularly Review Our PlanIt Seems Fair, But We Haven’t Looked In DetailWe Think We’re OverpayingNot Sure What We’re Paying For Are You Able To Integrate Your Phone System With Tools Like CRM, Teams, Or Email?Are You Able To Integrate Your Phone System With Tools Like CRM, Teams, Or Email?Yes — It’s Integrated And Works WellSome Integrations Exist, But Not Fully UsedNo — It Doesn’t Connect To Other ToolsNot Sure If That’s Possible How Well Does Your Phone System Support Customer Experience (E.g. Call Queues, Menus)?How Well Does Your Phone System Support Customer Experience (E.g. Call Queues, Menus)?Very Well — It’s Structured And ProfessionalIt Works, But Needs ImprovementIt’s Basic Or Hard To Use For CustomersWe Don’t Have A Clear System Would You Like A Free Review Of Your Phone System For Reliability, Cost, And Scalability?Would You Like A Free Review Of Your Phone System For Reliability, Cost, And Scalability?Yes — That Would Be HelpfulMaybe — I’d Like More InfoNot Right NowWe’re Already Reviewing With Another Provider Full Name Company Name Email Address Phone Number Any Additional Notes? Would You Like Us To Contact You About Your Results?Would You Like Us To Contact You About Your Results?Yes, Please Follow Up With MeNo, Just Browsing For Now Email My Free Guide
